The James Bay show originally scheduled at Theater of the Clouds at Moda Center on October 15 has been rescheduled to March 30, 2019 and moved to the Arlene Schnitzer Concert Hall.
Your Theater of the Clouds ticket(s) will be reissued by Portland 5 for the new date and sent to the email address you used to purchase tickets. If you haven’t received your tickets by July 31, please email firstname.lastname@example.org.
If you purchased individual General Admission tickets and would like to be seated together please contact email@example.com with your ticket order information by July 22 at 12 p.m.
Can I get a refund?
Yes, unless you have transferred tickets. For transferred tickets the refund goes to the fan who originally bought them, but you have to transfer the tickets back to them first!
For all other tickets, just click the Refund link on your order in My Account on your computer or mobile device (you won’t see the link in your app). It should post to your account in 7 – 10 business days. Please request a refund to Ticketmaster by October 15 at 3 p.m.
From James Bay:
It’s with regret that my forthcoming USA and Canadian Electric Light tour dates are rescheduled for next Spring. Please contact your point of purchase for more info. I’m truly sorry to all my fans. Thanks for your overwhelming support and I can’t wait to be back with you soon x